This Policy covers how Style Pet Grooming collects, uses, and protects information from both new inquirers and existing customers.

Data we collect: name, phone number, e-mail, service address, pet details, and communication records (inquiries, quotes, appointment requests, consent logs, message/call metadata).

How we use it: to respond to inquiries, provide estimates and service area information, confirm availability, manage bookings, send reminders and updates, deliver customer support, prevent abuse or fraud, and comply with regulations.

Messaging compliance:

• We keep records of your opt-in and opt-out.

• You may cancel anytime by replying STOP.

• Mobile numbers and related data are not sold or shared for marketing purposes.

• We share limited data only with service providers necessary to deliver communications (e.g., booking system, SMS/voice platforms).

Legal basis: We comply with CTIA/FCC/TCPA requirements. Service-related messages are only sent with consent. Promotional messages (if ever used) require separate explicit consent.

Retention: We keep data as long as needed for quotes, service delivery, customer support, and compliance (including proof of opt-in).

Security: We apply reasonable technical and administrative safeguards; no system is 100% secure.

Your rights: You may request access, correction, deletion, or revoke consent at any time.

Contact: e-mail: Stylepetgrooming15@gmail.com

Updates: Any changes will be posted with a new effective date.